Voxel Dungeons Privacy Policy

Last Updated: June 20th, 2025

At Yora Entertainment, Inc. and on behalf of our wholly owned subsidiaries (Voxel Dungeons, Lumenshard) and family of products and services, we want to inform and empower you to exercise meaningful control over how your personal information is collected and used.

1. About us

At Yore Entertainment, Inc. and its subsidiaries and related companies (“Voxel Dungeons,” “we,” “our” or “us”) know how important it is for you to understand how your Personal Information (as defined below) is collected, used, processed, and shared. Please read this Privacy Policy (“Policy”) carefully to understand our privacy practices. We may update this Policy from time to time as described in the “Changes to this Privacy Policy” section below. If you have any questions or concerns please contact us at legal@voxeldungeons.com. As used in this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information also includes Customer Data (as defined below).

2. Who Does This Policy Apply To

This Policy applies to all users of our Services who are 13 years of age or older. For the avoidance of confusion, “you” or “your” in this Policy refers to all users of the Services, including visitors, customers and creators accessing, using or receiving our Services.

Our Services are not intended for users under 13 years of age without parental or guardian consent. We do not knowingly collect personal information from minors under 13. If we learn that such information has been collected, we will promptly delete it.

3. Services

You are accessing, using or receiving our Services when you:

  • Access or use the Voxel Dungeons website, any of our websites or applications that post this Policy, as well as any services made available through those websites, applications, application programming interfaces, online services, or extensions controlled and owned by Yora Entertainment, Inc.; or
  • Communicate with us, such as by submitting an inquiry through our website, registering for and/or attending an event, corresponding with us by phone, email or otherwise, subscribing to one of our mailing lists, newsletters or other forms of marketing communications, or provide information requested by us to comply with our professional obligations.

4. What Personal Information We Collect

We collect Personal Information about you when you voluntarily submit information directly to us by accessing, using or receiving the Services. We may also collect Personal Information from third parties, such as from other third party marketplaces that host Voxel Dungeons' products, service providers, public databases, business partners or affiliates, social media networks and/or through the use of cookies and other technologies.

a. When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, and payment details when making a purchase.
  • Transaction Data: Records of purchases made through our site.
  • Technical Data: IP address, browser type, operating system, and usage data (pages visited, time spent on pages).
  • Support Information: Communications made through support channels.

b. Information we collect automatically when you access the website:

We and our third-party service providers may automatically collect information about you and your computer or mobile device when you access, use or receive our Services, by using certain technologies that are further described below. This information helps us learn more about how our users like to engage with our Services and help us improve our offerings and the functionality of our Services. This information may include:

  • Cookies
  • Unique Identifiers
  • IP address
  • Web Beacons
  • Analytics technologies
  • Mobile device identifiers

For more information about our use of Cookies and the other technologies described above, please refer to our Cookie Policy.

5. How We Use Your Information

Please Note: We do not sell Customer Data. For more information on the limited purposes for which we use Customer Data, please see below and the Privacy Disclosures section.

We use the collected information for the following purposes:

  • Processing and fulfilling orders.
  • Communicating with you regarding transactions and support inquiries.
  • Improving the functionality and user experience of our website.
  • Ensuring compliance with our Terms of Service.
  • Detecting and preventing fraud or misuse of our Services.

We also use this Personal Information to help us with our research and/or business operations including development of new products and services. In addition, we may use the Personal Information to comply with our legal and contractual obligations, including enforcing our contractual rights, protecting our business interests, and investigating and protecting against any fraudulent activity. We also may use your Personal Information for any other lawful, legitimate business purpose.

We may combine any of the Personal Information that we collect from you with other information, including information we obtain from third parties, or with information derived from any other products or services we provide. We will use this information for the purposes described in this Policy.

6. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may disclose your information to:

  • Payment processors (Stripe, PayPal, Apple Pay, Google Wallet) for transaction processing.
  • Law enforcement or regulatory authorities if required by law or to protect our rights.
  • Third-party service providers who assist with website operation, analytics, and communication services.

7. Marketing and Advertising

Except to visitors to Voxel Dungeons owned websites, we do not display advertisements on or in our products made available to our customers. We also do not disclose Customer Data for targeted advertising purposes.

a. Advertising Service Providers

We may work with providers of advertising services (“Advertising Service Providers”) to collect and use information about your access and use of non-affiliated websites and applications in order to provide behavioral data to us. Advertising Service Providers include advertising networks, data exchanges, traffic measurement service providers, marketing analytics service providers, and other third-party service providers. Such Advertising Service Providers enable us to display advertisements based on your use of the Services and other websites or applications you have visited, including for Voxel Dungeons content, products or services that may interest you. Such providers also help prevent you from seeing repeated advertisements and enable us to research the usefulness of certain advertisements.

b. Interest Based Advertising

With regard to our other Services, we may permit third party online advertising networks, social media companies and other third-party services to collect information about your use of our Services over time so that they may play or display personalized or interest-based ads on other websites, apps or services you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar data collection technologies. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. We offer you a “Cookie Banner” through which you can exercise certain control over the use of cookies on the website.

We also may use certain forms of display advertising and other advanced features through Google Universal Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and display ads based on your past visits to the Services. You may opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences. You may learn more about Google’s practices with Google Analytics by visiting Google’s privacy policy at http://www.google.com/policies/privacy/partners. You can also view Google’s currently available opt-out options at https://tools.google.com/dlpage/gaoptout.To learn more about-interest based advertising and how you may be able to opt out of some of this advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources and/or the Network Advertising Initiative’s (NAI) online resources, at http://www.aboutads.info/choices or http://www.networkadvertising.org/choices.

c. Opting Out of Behavioral Advertising

You can opt-out of certain behavioral advertising activities by doing one or more of the following.

Browser Opt-Out:

You can access your personal browser tools to opt-out of behavioral and advertising activities. Please note that you will need to opt-out of each browser and device for which you desire to apply these opt-out features.

You can prevent the use of certain tracking tools on a device-by-device basis by using the controls in your web browser. These controls can be found in the Tools Internet Options menu for your browser, or as otherwise directed by your browser’s support feature. Through your web browser, you may be able to:

  • Delete existing tracking tools
  • Disable future tracking tools
  • Set your browser to provide you with a warning each time a cookie or certain other tracking tools are being set

Service Provider Opt-Out:

You can opt-out of the use of information for behavioral advertising by certain Advertising Service Providers we use by using their opt-out tools. For example - here are some of these Advertising Service Providers:

Industry Opt-Out:

Some Advertising Service Providers may participate in the Network Advertising Initiatives (NAI) Opt-Out Tool (http://www.networkadvertising.org/choices/) and/or the Digital Advertising Alliance (DAA) Consumer Choice Page (http://www.aboutads.info/choices/), and therefore you can opt-out of certain services by those Advertising Service Providers (and other NAI or DAA member companies) by visiting the links included here. Please click on the links to these tools to learn more about your choices.

Mobile Opt-Out:

Your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for behavioral advertising. You may also opt-out of certain tracking tools on mobile devices by installing the DAA’s AppChoice app on your mobile device (for iTunes, visit https://itunes.apple.com/us/app/appchoices/id894822870?mt=8, for Android, visit https://play.google.com/store/apps/details?id=com.DAA.appchoices&hl=en ). For more information, please visit http://support.apple.com/kb/HT4228, or https://support.google.com/ads/answer/2662922?hl=en and http://www.applicationprivacy.org/expressing-your-behavioral-advertising-choices-on-a-mobile-device, as applicable.

Please note the following with respect to opting out of behavioral advertising:

  • Some opt-out features are cookie-based, meaning that when you use these opt-out features, an “opt-out” cookie will be placed on your computer, tablet or mobile device indicating that you do not want to receive behavioral advertising from certain companies. If you delete your cookies, use a different browser, use a different device or buy a new computer or mobile device, you will need to renew your opt-out choice.

Opting-out of, deleting, rejecting, disabling or turning off tracking tools does not mean that you will no longer receive online ads. Opting-out of behavioral advertising only means that such ads will no longer be tailored to your specific viewing habits or interests, but you may continue to see ads on and about the Services.

8. Do Not Track Preferences

Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. We do not currently respond to browser DNT signals or other mechanisms that might enable consumers to opt-out of tracking on our Services.

9. Personal Information Preferences Control (Your Data Rights)

Below are some ways you can control the collection and use of your information in connection with the Services.

a. Email Marketing Preferences

From time to time, we may use Personal Information to send you details of new products or services, updates, and other information that may be of interest to you. If you no longer want to receive these communications from us, you may “opt-out” of receiving our promotional emails by following the instructions to unsubscribe included in those communications. If you opt-out, we may still send you non-marketing communications, including information about your accounts and our transactions with you.

b. Information Storage Preferences

You may, at any time, log into your account and manage or modify the Personal Information stored in your account. In addition, you may contact us at legal@voxeldungeons.com for any questions or concerns about the Personal Information we have about you.

10. Security of Your Personal Information

We take our responsibility to protect your Personal Information seriously. We have implemented security measures designed to prevent your Personal Information from being lost, used, accessed, altered, or disclosed in an unauthorized or unlawful way. Additionally, Voxel Dungeons implements required and optional data privacy and cybersecurity training for all employees upon onboarding and annually.

Please note, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot and do not guarantee that Personal Information is completely secure and safe from such risks. By using the Services, you understand and assume the risks associated with your activities on the Internet. We update our security practices upon advancements made in technology and enhancements to industry standards, and for the most updated information on our security practices please contact us at legal@voxeldungeons.com.

11. Retention of Your Personal Information

We retain your Personal Information for as long as is reasonably necessary to provide our Services. You can request your Personal Information to be deleted at any time by emailing us at legal@voxeldungeons.com.

12. Third Parties

We may provide links to other third-party websites or resources with whom we do not have a contractual relationship and over whom we do not have any control. Different rules may apply to the collection, use or disclosure of your Personal Information by these third parties. The use of technology by these third parties, and their policies and practices regarding your information and their sites and services, is within their control and not Voxel Dungeons’ control. Those parties may use the information they collect from you consistent with their own terms of use and privacy policies, which we encourage you to carefully review. Please note, you acknowledge and agree that we may use YouTube to host video content and, where applicable, by using our Services you agree to be bound by YouTube’s terms of service.

Voxel Dungeons enters into agreements with authorized third parties that process Personal Information to help us provide our Services (“Subprocessors”).

If you have any questions regarding third parties, service providers, or subprocessors we use please reach out to  legal@voxeldungeons.com.

15. Changes to This Privacy Policy

We may update this Policy from time to time. When we make material changes to this Policy, we will revise the “Last Revised” date at the top of this Policy above. All changes to this Policy are effective when they are posted on this page. If you do not agree to the updated terms, you must cease using our Services.

16. Contact Information

We welcome your comments or questions about this Policy. Feel free to email us at legal@voxeldungeons.com.

Voxel Dungeons is a product of © 2024 - Yora Entertainment Inc. All rights reserved. Unaffiliated with Mojang AB or the Microsoft Corporation.